Cold Weather Disconnect Policies

Click state names for more information on disconnect policies

State Has Temp-
based Protection?
Temp-
based 
Criteria
Has Date-
based Protection?
Date-
based 
Criteria
Source
Alabama Yes 32°F or below No N/A General Rules of the Alabama Public Service Commission
Arizona Yes 32°F and below No N/A Arizona Residential Utility Consumer Office Disconnection Rules
Arkansas Yes 32°F and below Yes November 1 - March 31 Arkansas Suspension of Service
California Yes 32°F and below No N/A CPUC Decision 20-06-003
Colorado Yes 32°F and below No N/A

Code of Colorado Regulations

Code of Colorado Regulations (2)

Connecticut No N/A Yes November 1 - May 1 Regulation of Connecticut State Agencies - Sec. 16-3-100. Termination of utility service
Delaware Yes 32°F and below Yes November 15 - March 31 3002 Regulations of Termination of Service During Extreme Conditions
District of Columbia Yes 32°F and below No N/A

DOC Procedures

Disconnection Regulations

Georgia Yes 32°F and below Yes November 15 - March 15 State Rules and Regulations
Idaho Yes 32°F and below Yes December 1 - February 28 Utility Information Factsheet
Illinois Yes 32°F and below Yes December 1 - March 31 Disconnection of Service Code
Indiana No N/A Yes December 1 - March 15

Winter Disconnection Moratorium FAQ

Indiana Disconnection Regulations

Iowa Yes 20°F or below Yes November 1 - April 1 Iowa Utilities Board
Kansas Yes 35°F or below Yes November 1 - March 31

Kansas Corporation Commission

KCC Standards

Louisiana Yes 32°F and below No N/A

General Order

General Order (2)

Maine No N/A Yes November 15 - April 15 Maine Statute
Maryland Yes 32°F and below Yes November 1 - March 31 Restrictions on Terminations
Massachusetts No N/A Yes November 15 - March 15 Utility Shut Offs
Michigan No N/A Yes November 1 - March 31

Shut Off Protection Guidelines

Shut Off Disclaimer

Minnesota No N/A Yes October 1 - April 30

2023 Minnesota Statutes

Utility Disconnections

Mississippi Yes No disconnects of electric or natural gas on days where a freeze warning is in effect. Yes December 1 - March 31

PSC Bill of Rights

Mississippi Public Utility Rules

Missouri Yes 32°F and below Yes November 1 - March 31 Cold Weather Rule
Montana No N/A Yes November 1 - April 1

MT Rule Subchapter 38.5.14

Winter Moratorium Explained

Nevada Yes The temperatures at which service cannot be disconnected depend on the region within the state and if the customer is elderly disabled. No N/A

Consumer Bill of Rights

NAC 704.375

New Hampshire No N/A Yes November 15 - March 31

Winter Disconnection Rules

N.H. Code Admin. R. Puc 432.14 - Disconnection of Service

New Jersey Yes 32°F or below Yes November 15 - March 15 NJ Admin Code 14:3-3A.2
New Mexico No N/A Yes November 15 - March 15 N.M. Stat. § 27-6-18.1
New York No N/A Yes November 1 - April 15 Utilities Consumer Rights
North Carolina No N/A Yes November 1 - March 31 Termination of Utility Service
Ohio No N/A Yes November 1 - April 15 Disconnection procedures for electric, gas, and natural gas utilities
Oklahoma Yes No disconnects when forecast to be under 32°F No N/A Electric Utility Rules
Oregon Yes No disconnects when forecast is 32°F or below No N/A

PUC Utility Regulations

REVISED RULES TO BETTER PROTECT CUSTOMERS AT RISK OF UTILITY SERVICE DISCONNECTION

Pennsylvania No N/A Yes December 1 - March 31 Responsible Utility Customer Protection Act
Rhode Island No N/A Yes November 1 - April 15

PUBLIC UTILITIES COMMISSION CONSUMER PROTECTION

Shut Off Protections

Texas Yes No disconnects when temperature is under 32°F No N/A Texas Public Utilities Commission - 25.29
Utah No N/A Yes November 15 - March 15

Moratorium

Statement of Utility Consumer Rights and Responsibilities

Vermont Yes No disconnects when below 10°F; no disconnects for the elderly when below 32°F. No N/A DISCONNECTION OF RESIDENTIAL GAS , ELECTRIC , AND WATER SERVICE
Washington No N/A Yes November 15 - March 15 WAC Disconnection of Service
Wisconsin No N/A Yes November 1 - April 15 SERVICE RULES FOR ELECTRICAL UTILITIES
Wyoming Yes No disconnections when forecast to be below 32°F in next 48 hours No N/A ELECTRIC, GAS, WATER AND PIPELINE UTILITIES