Missouri

Low-Income Energy Programs
Federal | Utility | Charitable

Federal

LIHEAP Contact
Public inquiries: 855-373-4636
Website

Online Application
English / Español

LIHEAP Administering Agency Contacts
Local Administering Agency Contacts

Weatherization Assistance Program
Local Administering Agency Contacts
Website

LIHEAP FY 2024 Funding
$86,547,681
*including additional $2,182,603 from Infrastructure and Jobs Act (IIJA), (Pub. L. 117-58)

LIHEAP Income Eligibility Level
60% SMI
Weatherization: 200% Federal Poverty Guidelines

LIHEAP FY 2024 Benefit
Heating: $153 minimum, $495 maximum 
Winter Crisis: $800 maximum
Summer Crisis: $600 maximum

LIHEAP Households Served in FY 2023
Heating: 111,863
Cooling: 17,884
Winter Crisis: 43,527
Summer Crisis: 42,595
Weatherization: 1,598

LIHEAP Program Dates
Heating: October 1 - May 31
Crisis: November 1 - September 30
Weatherization: Year-round

Utility

Low-Income Rate Assistance

Ameren Missouri
Keeping Current
Eligible customers (up to 135% of poverty) will receive credits on their bills during the heating and/or cooling season if they remain current with payments. Selected energy-assistance organizations that distribute Dollar More funds will also help determine which customers qualify to enroll in "Keeping Current." Customers interested in this assistance should contact a Dollar More agency for information by calling1-800-552-7583 or at:
https://www.ameren.com/missouri/residential/energy-assistance/dollar-more
https://www.ameren.com/account/agency-finder .

Liberty Utilities Empire District Electric Company
Empire's Action to Support the Elderly (EASE)
Provides late fee and deposit waivers for elderly (age 60 and older) and handicapped customers.
 1-800-206-2300
https://www.empiredistrict.com/CustomerService

Evergy (Formerly Kansas City Power & Light)
Project DESERVE
Provides emergency assistance paying energy costs for people with a severe disability (children or adults meeting Social Security disability criteria), older adults (people 65 years or older) and income-eligible households. Applicants may receive a one-time payment of up to $100-$300, depending on their eligibility, to be applied toward an energy bill over a rolling 12-month period. Center of Hope determines eligibility based on need and household income. If you think you might be eligible for Project DESERVE assistance, please contact Center of Hope at 316-219-2121 or Evergy at 800-383-1183

Independence Power & Light Department 
Independence Rate Assistance Program (IRAP)
Qualified elderly, 60 years or older, or disabled customers pay 50% of the electric charges on their bill. Contact the Community Services League.
816-254-4100
www.ci.independence.mo.us/water/PmtAssist.aspx

 

Low-Income Energy Efficiency

Ameren Missouri

  • Qualifying low-income homeowners and renters within the area are eligible to receive assistance in the form of weatherization improvements to their homes through local agencies. Elderly and disabled persons are given preference. The improvements include caulking, water heater jackets, weather stripping, and insulation. The maximum assistance, including labor and materials, varies depending on the project. Contact your local community action agency to find out if you are eligible for weatherization.
    www.ameren.com/missouri/dollar-more/weatherization
     
  • Operation Weather Survival (OWS) A coalition of St. Louis city and county agencies, utilities, social service agencies and health organizations meet regularly to address the needs of those most vulnerable in severe weather — typically the elderly and the low income. Ameren Missouri provides air conditioning units and minor weatherization under the auspice of OWS. 314-535-7607 www.crh.noaa.gov/images/lsx/wcm/OWS%20Excessive%20Heat%20Plan%202006%20.pdf

Community Services League
Offers assistance to qualified people, including senior citizens, who want to make such home improvements as adding weather stripping around doors and windows, adding insulation, etc. 816-254-4100

 

Spire Energy
EnergySmart – Customer Education Program
Offers free workshops on energy conservation for small groups of low-income customers through government agencies, civic organizations and churches. Laclede will conduct workshops, supply informational materials and answer questions.
314-342-0675
www.lacledegas.com/customer/energysmart.php

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Heat-Up St. Louis
Provides energy assistance grants ranging from $100 to $600 to qualified applicants. Heat-Up St. Louis Inc. is a regional, all-volunteer charity that focuses on helping elderly, disabled and low-income people with their delinquent energy bills. Help is available in St. Louis and the following counties:

St. Louis City Salvation Army 314-646-3000
  St. Vincent Depaul 314-531-7837
  HDC 314-613-2200
  Urban League 314-615-3600
St. Louis County CAA 314-863-0015
  Urban League 314-388-9840
St. Charles County NECAC 636-272-3477
Lincoln County NECAC 636-528-7604
Jefferson County Salvation Army 636-464-0787
Franklin County Loving Hearts 636-390-8300
St. Clair County Urban League 618-274-1150
Madison County Urban League 618-463-1906
St. Clair County & Southern Illinois Catholic Urban Programs 618-398-5616
Butler County SCMEOC 573-325-4255
St. Genevieve, Iron & Madison Co's EMAA 573-431-5191

Energy Care
Provides a variety of services for low-income seniors (60+), people living with chronic illnesses and disabilities, and families with children under five. Services include heaters and blankets in winter, air conditioners in summer, furnace/HVAC repairs, home weatherization and repair services, and utility assistance (as funding is available). EnergyCare's service area is the City of St. Louis and St. Louis County (Missouri). Specific eligibility criteria apply for many services.
For more information please visit www.energycare.org or call 314-773-5900.

Ameren Missouri 
Dollar More
Helps households pay their energy bills and is funded by voluntary contributions from Ameren Missouri customers and Ameren Corporation. Money donated to Dollar More is used to pay a wide variety of home energy bills including electric, gas, oil and propane. Contributions go to the needy through a network of human services agencies. Please find contact information for your local agency By calling 1-800-552-7583 or at:
http://dollarmore.ameren.com/
https://www.ameren.com/account/agency-finder, 



 

 

Boone County
573-874-7355
http://www.gocolumbiamo.com/Health/HumanServices/Programs/Social_Service/socserv.php 
The Health Department administers two utility assistance programs for Boone County residents:

  1. H.E.L.P. (Heat Energy and Light Program) Provides one-time emergency assistance to low-income families with young children in the home
  2. C.A.S.H. (Citizens Assisting Seniors and Handicapped) Provides emergency assistance to low-income senior citizens and persons with disabilities

City Utilities
Project Share
A community supported utility assistance program for City Utilities of Springfield customers. Program runs January through May. Applicants must meet income guidelines, however deduction for medical expenses will be considered. Contact your local Neighborhood Center:

  • Barry County, 417-847-2140
  • Christian County, 417-581-7631
  • Dade County, 417-637-2701
  • Dallas County, 417-345-7964
  • Greene County, 417-447-0554
  • Lawrence County, 417-678-5031
  • Polk County, 417-326-6276
  • Stone County, 417-272-8508
  • Taney County, 417-239-1882
  • Webster County, 417-859-4589

Co-Mo Electric Cooperative
Operation Roundup
Customer donations assist will pay for such things as food, shelter, clothing and health care. Donations will also be made to community services like rescue squads and ambulance districts and scholarships. Applications are available at either Co-Mo office or customers can apply for assistance online.
http://www.co-mo.coop/would-you-give-a-little-to-help-a-lot/

Crawford Electric Cooperative
Operation Round up
Money raised from customer donations will pay for such things as food, shelter, clothing and health care for needy individuals. Contact us to request an application.
573-732-4415 800-677-2667
https://www.crawfordelec.com/content/operation-round

Cuivre River Electric Cooperative
Operation Roundup
The goal is to help individuals, families and communities address needs that cannot be met with other resources. Grants cannot be used to pay electric bills but are allowed for home weatherization, medical needs and other emergencies. The deadline for applications for individuals and families is the last day of each month. An application is available on the website.
636-327-5282, 441-7410, 528-8261 or 1-800-392-3709
https://www.cuivre.com/ 

Liberty Utilities Empire District Electric Company
Project Help
Extends a helping hand to needy senior citizens and handicapped persons. Funds may be used to pay electric, gas and propane bills for heating and cooling or to help winterize homes. The program is administered by the Red Cross who screens applicants and provides relief where the need is greatest.
800-923-2483 or 417-781-0352
https://www.empiredistrict.com/CustomerService

Independence Power & Light Department
IShare
Provides assistance in paying electric, water or gas utility bills. Contact the Community Services League.
816-254-4100
www.ci.independence.mo.us/pl/PmtAssist.aspx

Intercounty Electric Cooperative Association
Operation Roundup
This program helps individuals, families and locally based community organizations within the Intercounty service territory. Funds can be used for personal and home needs such as medical bills and equipment, emergency home repairs and other approved needs.
1-866-621-3679

Jackson County Energy Assistance
Funds may be used for natural, artificial or propane gas; electricity, wood, coal or fuel oil or water. Applicant must be a resident of Jackson County. Priority is given to any eligible applicant who is: head of household that includes children; sixty years of age or older; or disabled, under guidelines published by state or federal government. Please call United Way 2-1-1 for energy assistance referrals.

 

Laclede Electric Cooperative
Operation Round Up
Customer donations assist individuals and organizations in the community.
www.lacledeelectric.com/operation-round-up/

Laclede Gas Company
Dollar-Help, Inc. (DHI)
DHI partners with Laclede Gas Company to provide funds to low-income, elderly and disabled households.Grants are awarded on an as-needed basis by local social-service agencies when all public funds for energy assistance have been exhausted.
Contact local social service agency

Spire Energy

  • Neighbors Helping Neighbors
    Customers and employees donate money to provide emergency assistance for people who need help paying their utility bills or meeting other emergency needs. The program is administered by the Mid-America Assistance Coalition.
    816-756-5252 (Kansas City metropolitan area) or 1-800-582-1234
    https://www.spireenergy.com/
  • Extra Help
    Gas bill assistance. Eligibility: up to 200 percent of federal poverty guidelines, must have applied for LIHEAP and must have made a bill payment within 90 days.
    816-561-2727
  • Dollar Help
    DollarHelp is active in Eastern and Western Missouri counties, Joplin, St. Joseph, Mo., the city of St. Louis and Kansas City, Mo. DollarHelp grants provide crisis assistance for those residents who struggle to pay their heating bills.
    If you need help, please contact your local social service agency: http://dollarhelp.org/faq/

North Central Missouri Electric Cooperative, Inc.
Caring Co-op Neighbors
A customer-funded program to assist NCMEC members who are victims of fire, natural disaster, medical emergency, accident, battering or meet other eligibility requirements. Members in need can receive up to $2,500 assistance annually. Apply through the Green Hills Community Action Agency or the Missouri Division of Family Services.
660-265-4404 or 1-800-279-2264

Osage Valley Electric Cooperative, Assn.
Operation Round Up
This customer donation fund is designed to alleviate some of the desperate human situations resulting from natural disasters like tornadoes or floods, extraordinary emergencies like fires or explosions, mental illness or physical disability, the sudden loss of income, the lack of education or from domestic violence.
660-679-3131 or 1-800-889-6832
www.osagevalley.com/

White River Valley Electric Cooperative, Inc.
Operation Round Up
Member donations are awarded to local families and organizations toward basic needs such as food, shelter, clothing, health care and education. An application is available on the website.
417-335-9335
href="http://www.whiteriver.org/OperationRoundUp.html">www.whiteriver.org/OperationRoundUp.html