New Mexico

Low-Income Energy Programs
Federal | Charitable

Federal

LIHEAP Contact
Public Inquiries: 1-800-283-4465
Website

Online Application
www.yes.state.nm.us/yesnm/home/index

Local LIHEAP Administering Agency Contacts 
Local Administering Agency Contacts

Weatherization Assistance Program
Local Administering Agency Contacts Website

LIHEAP FY 2024 Funding
$21,661,875
*including additional $517,734 from Infrastructure and Jobs Act (IIJA), (Pub. L. 117-58)

LIHEAP Income Eligibility Level
150% Federal Poverty Level
Weatherization: 200% Federal Poverty Level

LIHEAP FY 2024 Benefit
Heating and cooling: $70 minimum, $490 maximum
Crisis: $490 maximum

LIHEAP Households Served in FY 2023
Heating: 23,450 
Cooling: 7,415
Year-round Crisis: 12m458
Weatherization: 366

LIHEAP Program Dates
Year-round

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Public Service Company of New Mexico
Good Neighbor Fund
Assists low-income families with electric bills from November to April or until all funds are dispersed. Customer donations and PNM matching contributions fund the program that is administered by The Salvation Army.

Locate a Salvation Army office in your community.
Call 1-888-342-5766 for more information.
www.pnm.com/customers/good_neighbor.htm

Bernalillo County 
www.pnm.com/customers/good_neighbor.htm

  • St. Vincent De Paul Roman Catholic aid organization assists with electricity, gas and some water accounts. Contact your local Roman Catholic parish for more information.
  • Home Education Livelihood Program HELP officers assistance with utilities, rent and food vouchers (if applicants are not receiving food stamps). One type of assistance can be requested per year by a given household. Applicants must call to make an appointment. No walk-in applicants will be accepted. Applicants must be legal residents with a Social Security number and must have lived in Bernalillo County for the most recent six months. 505-265-3714
  • Silver Horizons Assistance for heating and water bills can be provided for Bernalillo County residents age 60 and older who have received a disconnection notice. Applicants must provide proof of income, the current bill in the applicant's name and a current identification. Applicants first must be screened by the LIHEAP process to qualify. 505-884-3881

El Paso Electric 
Project Care
Donations from employees and customers are matched dollar-for-dollar by EPE shareholders. The fund is administered by the El Paso County General Assistance and is used to help families who are unable to pay for their electricity due to medical or financial problems.
505-526-5555 or 1-800-592-1634
www.epelectric.com/community/community-programs

New Mexico Gas Company 
Heat New Mexico
This new heating assistance fund will be available to help income-qualifying customers pay their heating bills this winter. This fund comes from donations from customers and the New Mexico Gas Company and is administered by the Salvation Army. Distribution of HEAT New Mexico funds begins on January 1st and continues as funds are available.

For information on how to apply for HEAT New Mexico assistance this winter, call the Salvation Army at 505-872-1171.
www.nmgco.com/HEAT_New_Mexico.aspx

Storehouse West 
Assistance from this Rio Rancho agency comes from Federal Emergency Management Agency funds until the fiscal year's fund is depleted. The fiscal year for the fund operates from October through September. The program is for Sandoval County residents, plus Taylor Ranch, Paradise Hills and residents with ZIP codes 87114 and 87120.
505-892-2077
www.pnm.com/customers/good_neighbor.htm