Oregon

Low-Income Energy Programs Federal | Utility | Charitable

Federal

LIHEAP Contact
Public Inquiries: 503-986-2000
Website

LIHEAP Administering Agency Contacts
Local Administering Agency Contacts

Weatherization Assistance Program
Local Administering Agency Contacts Website

LIHEAP FY 2024 Funding
$43,656,771
*including additional $1,140,973 from Infrastructure and Jobs Act (IIJA), (Pub. L. 117-58)

LIHEAP Income Eligibility Level
60% State Median Income
Weatherization: 200% Federal Poverty Guidelines

LIHEAP FY 2024 Benefit
Heating: $250 minimum, $1,500 maximum
Cooling: $250 minimum, $1,500 maximum
Crisis: $750 maximum

LIHEAP Households Served in FY 2023
Heating: 53,953
Cooling: 7,432
Year-round Crisis: 4,104
Weatherization: 649

LIHEAP Program Dates 
Year-round

Utility

Search By Utility Avista Utilities Blachly-Lane County Co-op Canby Utility Board Cascade Natural Gas Central Electric Co-op Central Lincoln PUD City of Ashland City of Cascade Locks City of Drain City of Forest Grove City of Gresham City of Milton-Freewater Clatskanie PUD Coos-Curry Electric Co-op Columbia River PUD Consumers Power Douglas Electric Co-op Emerald PUD Eugene Water & Electric Board Hood River Electric Co-op Idaho Power Lane Electric Co-op McMinnville Water &Light Midstate Electric Co-op Monmouth Power & Light NW Natural Oregon Trail Power & Light Pacific Power Portland General Electric Salem Electric Springfield Utility Board Tillamook PUD Umatilla Electric Co-op West Oregon Electric Co-op

Low-Income Rate Assistance

Avista Utilities
LIRAP 
A low-income rate assistance program funded by Avista customers. To find out if you qualify, please call your local community action agency.

Eugene Water & Electric Board

• Universal Service Plan 
  This program provides low-income seniors and disabled customers with weatherization services and bill co-payments. At the successful end of the program, EWEB will forgive any arrearage on the customer's bill. The Human Services Commission administers the program.
  541-684-5821
  www.co.lane.or.us/HSC/energy.htm
• Low-income customers may also be eligible for the Deposit Guarantor program, which provides assistance for half of a qualifying customer's account deposit (not to exceed $300). Anyone who is accepted into the Deposit Guarantor program must also participate in EWEB's Customer Care Plus. www.eweb.org/about/community/low-income.htm
• Military assistance 
  This is a special, limited-duration program for military personnel who are called to active duty and serve overseas in Iraq, Afghanistan or in support of those military actions. Families of eligible military personnel may receive up to $300 in bill-payment assistance per 12-month period.
  Call Customer Relations Manager Chuck Dalton at 484-2411.
  www.eweb.org/about/community/low-income.htm

City of Ashland

• Utility discounts are available to Ashland residents over the age of 65 who qualify as low income. They receive a 20% to 30% discount on City utilities (water, wastewater, and electric).
  541-488-5342
  www.ashland.or.us/Page.asp?NavID=110
• Senior and Disabled ALIEAP 
  Six-month program provides a 50% discount on the electric bills of seniors and disabled.
  541-488-5342
• Low-Income and Military ALIEAP 
  Three-month program provides a 50% discount on the electric bills of low-income and military households.
  541-488-5342

Columbia River PUD
The Special Waiver Program Waives the $7 monthly customer charge for families who meet the low-income requirements from the State of Oregon. 503-397-0590 Email: custsvc@crpud.org http://crpud.net/residential/special-waiver-program

Emerald PUD ERAP Provides $200, spread over four months with kick-off in March. While the priority is low-income seniors and disabled customers, at times there are funds available for other hardship situations. Funds are limited. Call EPUD, 541-746-1583, for a referral or call Lane County directly at 541-682-3378. www.epud.org/myAccount/lowincome.aspx

Northwest Natural Gas Oregon Low Income Gas Assistance Program (OLGA) This program provides heating assistance, energy education, and referral to other services. Assistance is permitted one-time per household per heating season. To be eligible, a household must be a current residential customer of NW Natural and the total household income must be at or below 60% of the state median income. If eligible, a client must schedule an appointment with a service coordinator. Documentation needed to prove eligibility is: proof of all monies received in the 30 days prior to the date of appointment; birth dates of all household members; most recent utility billing; and if their heat is included in the rent, a letter of verification from the landlord. Limited funds are available. To apply for services, or to obtain additional information, please contact your local CSC office: Corvallis CSC, 541-752-2840 Albany CSC, 541-926-7163 Lebanon CSC, 541-451-4408 Newport CSC, 541-265-3293

Pacific Power Oregon Energy Assistance Program OEAP is funded by a state-mandated electric meter charge. This is a year-round assistance program funded by a state-mandated electric meter charge. All customers pay a monthly meter charge to support this program. To be eligible, you must meet income guidelines and priority is given to customers who may be in danger of disconnection. Locate a local agency to apply.

Portland General Electric Oregon Energy Assistance Program OEAP is funded by a state-mandated electric meter charge. This is a year-round assistance program funded by a state-mandated electric meter charge. All PGE customers pay a monthly meter charge to support this program. To be eligible, you must meet income guidelines and priority is given to customers who may be in danger of disconnection. Locate a local agency to apply.

Salem Electric Winter Heating Assistance Program Available to members whose household income does not exceed the income guidelines and whose main heating source is electricity. Priority is given to seniors (age 60 and over) and disabled persons (those receiving or having applied for monetary benefits for their disability). Seniors and disabled persons may begin applying in December, all others apply in January. Home visits are available for seniors and disabled persons. 503 362-3601 https://portlandgeneral.com/new-businesses/contact-business-development

Low-Income Energy Efficiency

Portland General Electric Community Energy Project Helps low-income senior citizens and persons with disabilities conserve energy in their homes. PGE provided seed money to help launch the Community Energy Project years ago and continues to financially support CEP through grants that are used to purchase weatherizing materials. CEP also holds weatherization workshops and provides attendees with water-conserving showerheads and compact fluorescent light bulbs. 503-284-6827 www.communityenergyproject.org/

Columbia River PUD Low-Income Weatherization Assistance Program Provides weatherization services at no cost to households at or below 60% of Oregon's median income, whose primary source of space heating is electricity. Weatherization measures include upgrading insulation levels in attics, walls and floors, sealing ductwork, wrapping water pipes and replacing windows. 503-366-5470 or email: experts@crpud.org http://crpud.net/residential/efficiency-programs/low-income-home-weatherization-program

Emerald PUD

• The Lane County Human Services Commission partners with the Housing and Community Services Agency of Lane County (HACSA) to provide home weatherization services throughout Lane County. The Weatherization program assesses homes for weatherization needs and installs insulation and windows, and seals heating ducts. Eligibility: Lane County renters and home owners (including mobile homes) with income at or below 60% of Oregon Median Income. Contact: 541-682-3999 for information.
• REACH (Residential Energy Assistance Challenge) Provides in-home energy education and $300 for co-payments. There is a six-month follow-up period and the focus is to complete full weatherization of the dwelling. This is a year-long program for low-income applicants beginning in January. Funds and spaces are limited. Call EPUD, 541-746-1583, for a referral or call Lane County directly at 541-682-3378. www.epud.org/myAccount/lowincome.aspx

Eugene Water & Electric Board Customer Care Plus Designed to help income-eligible customers save energy and manage their utility bills. Qualifying customers have access to a menu of services including weatherization (increasing levels of insulation and sealing buildings against air leaks), appliance upgrades or replacements, energy conservation education, and heating system inspections and improvements. To apply visit one of the following agencies and fill out an application:

• St. Vincent de Paul Society, 450 Hwy 99 North, Eugene
• Celeste Campbell Senior Center, 155 High Street, Eugene(for customers 60 years and older)
• Catholic Community Services, 1025 G Street, Springfield (for customers living in the Springfield/McKenzie area)
• Lane County Human Services Commission, 125 East Eighth Avenue, Eugene

Mail applications to: Lane County Human Services Commission, 125 East Eighth Avenue, Eugene, OR 97401. Call Lane County Human Services Commission for more information at 682-3378. www.eweb.org/about/community/low-income.htm

Idaho Power Idaho Power provides financial assistance to Idaho and Oregon Community Action Partnership (CAP) agencies to help cover the cost for weatherization of electrically heated homes of qualified customers. Baker County, call 541-963-3186 Harney and Malheur Counties, call 541-573-6024 www.idahopower.com/EnergyEfficiency/Residential/Programs/WeatherizationAssistance/default.cfm

Lane Electric Cooperative Members who qualify for low income funds (LIEAP qualified) are eligible for a grant of up to $1,500 for qualifying weatherization measures in their home. This opportunity is available to single or multi-family residences provided some permanently installed electric heat exists in the dwelling. (Property owners of rentals will need to make a 50% contribution to any project.) Eligible measures include: ceiling, floor, and wall insulation, HVAC duct insulation & sealing, door and window caulking & weatherstripping, and general air sealing. 541-484-1151 www.laneelectric.com/conservation-renewables/weatherization-programs/

Northwest Natural Gas Oregon Low Income Energy Efficiency (OLIEE) This program assists low-income customers by reducing their natural gas needs through the installation of energy efficient equipment and weatherization measures. The program is applicable to qualifying low income customers who own or rent gas heated single-family or multifamily dwellings. For more information contact your local community action agency.

Salem Electric Weatherization Residential customers (homeowners and renters) with permanently-installed electric heat whose household income does not exceed the income guidelines may qualify for free weatherization. Eligible measures include: ceiling, floor, wall, and duct insulation, caulking and weatherstripping, and air sealing improvements. Incentives for window replacements are also available. 503 362-3601 https://www.salemelectric.com/members/member-assistance

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Oregon Energy Fund A statewide fund designed to prevent disconnection of utility service during inclement weather by providing bill payment assistance to low-income households in emergency situations. Oregon Energy Fund works with social service and other agencies across the state to screen requests for assistance from customers of Pacific Power, PGE and West Oregon Electric Cooperative. Find a local contact for assistance. www.oregonenergyfund.org

Avista Utilities Project Share A community program supported by shareholders, customers and employees. The funds are forwarded to community action agencies, which work with each family. Grants are available to those in need without regard to their heating source. Contact your local community action agency. http://www.avistautilities.com/account/assistance/Pages/share.aspx

Blachly-Lane County Cooperative Electric Association Blachly-Lane Energy Share (BLES) The program is designed to offer assistance to members who do not not qualify for other types of relief. The Salvation Army administers the program. 541-688-8711

Canby Utility Board Energy Assistance Program Customers with a 24 hour disconnect notice may apply for funds once per year for over-due electric bills. Maximum payments are $150. 503-266-1156

Cascade Natural Gas Winter Help Because of illness, loss of employment or other crises, some households have difficulty paying their heating bills. Funded through donations from Cascade Natural Gas customers, Winter Help funds are designed to help customers with temporary heating emergencies. Contact local agency. www.cngc.com/customer-service/low-income-assistance-programs

Central Electric Cooperative Project Helping Hand Funded by CEC members to help needy customers with their electric bills when they encounter overwhelming financial difficulties. Bend 541-389-1980 Redmond 541-548-2144 Sisters 541-549-5698 Prineville 541-447-5321 Madras 541-475-3266 Email Customer Service customerservice@cec-co.com

Central Lincoln People's Utility District SOS Program Contributions from customers are turned over to local service agencies for distribution to PUD customers who need assistance with their electric bills. Please email questions. 541-265-3211 https://clpud.org/about-us/contact-us/

City of Ashland Heat and Roundup One-time help for customers, based on need and availability of funds. Maximum bill credit of $160. 541-488-5342

City of Cascade Locks Energy Assistance Program Applicants are eligible for one payment per heating season of $150. Eligibility is determined by LIEAP income guidelines. 541-374-8484 x15

City of Gresham Utility Customer Assistance Fund A program to assist water, sewer, and stormwater customers with bill payments. Income eligibility is 150 percent of the federal poverty level or exceptions may be granted for extenuating circumstances. 503-618-2373

Clatskanie People’s Utility District Share the Warmth Fund The fund is run by the P.U.D. through the Community Action Team which will qualify families that need assistance. All donations will go to families in the P.U.D.'s service area. 503-728-2163

Columbia River Public Utility District GLOW (Give Light, Offer Warmth) The fund is used to provide families with emergency bill paying assistance. GLOW is funded entirely through customer contributions and employee fundraisers. 503-397-0590 http://crpud.net/residential/neighbors-glow-fund-emergency-bill-payment-assistance

Coos-Curry Electric Cooperative Round-Up Program Customer contributions are used to help qualifying individuals pay their electric bills. Members in need of assistance should contact Community Action. 541-469-3155

Emerald PUD Helping Hand This program is funded entirely by contributions from EPUD customers. Funds are available starting in February and are first-come first-served. There are no waiting lists. If you are approved, a one-time grant of up to $200 is credited to your electric bill. Contact EPUD for more information at 541-746-1583 or customerservice@epud.org www.epud.org/myAccount/lowincome.aspx

Eugene Water & Electric Board Customer Care Provides financial aid for qualifying low-income customers. Customers-in-need may be eligible to receive up to $200 in bill assistance per year, which is credited directly to their EWEB account. To apply for aid, customers first must schedule an appointment by calling one of the numbers listed below: St. Vincent de Paul Society: 461-8794 Celeste Campbell Senior Center: 682-5354 (for customers 60 years and older) Catholic Community Services: 747-8349 (for customers living in the Springfield/McKenzie area) www.eweb.org/about/community/low-income.htm

Hood River Electric Cooperative Customers Helping Customers Contributions are available to customers who have not received LIEAP funds during the current winter. 541-354-1233

McMinnville Water & Light Customers Helping Customers A program to help needy families with energy assistance that is funded by customer contributions. Individuals interested in applying for Energy Assistance benefits may do so at St. Vincent DePaul of McMinnville. 1-503-472-6216 www.mc-power.com/billassist.aspx

Midstate Electric Cooperative Operation Roundup® Funds are allocated for many types of worthy projects in Midstate's service area in Deschutes, Klamath and Lake Counties. Operation Roundup® is administered by the Midstate Electric Charitable Trust, a committee of directors from Midstate's service area that serves on a voluntary basis. Guidelines for awarding this money address special needs for individuals as well as community educational and charitable projects. To apply for grants contact: Shelley Miesen Executive Secretary 541-536-7241 email: smiesen@midstateelectric.coop www.midstateelectric.coop/

Monmouth Power & Light Customers needing assistance are referred to Community Action. Income qualified customers, at 150% of poverty guidelines, can receive complete payment of their utility bill or have their utility deposit paid. 503-838-3526

Northwest Natural Gas Gas Assistance Program (GAP) GAP collects funds from NW Natural shareholders, employees, customers and other businesses to help pay the heating bills of families and elderly residents in the Northwest who experience difficulty in making ends meet. Local community action agencies screen limited and fixed income individuals and families for eligibility and disperse the funds. Community Action Agencies 800-422-4012 www.nwnatural.com/services/

Oregon Trail Power & Light Once per year assistance for any heating source, reconnect fees, deposits or some portion of arrearage. Customers must be at or below 60% state median income and have received LIEAP, if available. Baker City 523-3616 Burns 573-2666 John Day 575-0161 La Grande 963-3155

Springfield Utility Board Project Share Applications for financial assistance are accepted during the winter season (November 1 - April 30). Catholic Community Services, which administers the program for SUB, will help with the application process. 747-8349 https://www.subutil.com/?s=assistance

Tillamook PUD Customer Assistance Program Customer contributions are matched by Tillamook and administered by Community Action Resource Enterprise (CARE, Inc.) and Senior Service and People with Disabilities.

Umatilla Electric Cooperative UCARE A customer-assistance program that allows members to help other members stay warm in the winter. UCARE provides financial assistance to members who have trouble paying their heating bills. It is supported by member contributions, which are matched by UEC. Hermiston 541-567-6414, Boardman 541-481-2220 or 1-800-452-227