Low-Income Energy Programs
Federal | Utility | Charitable
Federal
LIHEAP Contact
Public Inquiries: 1-304-558-0628 or 1-800-642-8589
Website
Online Application
www.wvpath.org/
LIHEAP Administering Agency Contacts
Local Administering Agency Contacts
Weatherization Assistance Program
Local Administering Agency Contacts
Website
LIHEAP FY 2024 Funding
$34,829,236
*including additional $870,509 from Infrastructure and Jobs Act (IIJA), (Pub. L. 117-58)
LIHEAP Income Eligibility Level
60% State Media Income
Weatherization: 200% Federal Poverty Level or 60% SMI
LIHEAP FY 2024 Benefit
Heating: $327 minimum, $866 maximum
Cooling: $525 minimum, $866 maximum
Crisis: $2,000 maximum
Weatherization: $12,000 maximum
LIHEAP Households Served in FY 2023
Heating: 55,075
Winter/Year-round Crisis: 2,061
Weatherization: 493
LIHEAP Program Dates
Heating: October 1 - March 31
Cooling and Crisis: Year-round
Weatherization: Year-round
Utility
Low-Income Rate Assistance
All gas and electric utilities offer a reduced rate of 20% from November - March. Eligible customers must receive either SSI, WV WORKS, or Food Stamps AND be 60 years of age or older. Customers must be a recipient of one of these programs during November, December, January, February, and March to get the discount for that month.
The discount is a Commission Order, dated March 10, 1984 and is administered by West Virginia Department of Health and Human Resources (DHHR), Office of Family Support. The electric and/or gas company will be responsible for determining your eligibility for the Special Reduced Residential Service Rate.
For a list of electric and gas utilities visit: www.psc.state.wv.us/utilities/default.htm.
Dominion Hope
Twenty percent discount on gas bill December through April for SSI or Food Stamp recipients who are 60 years of age or older. Each fall eligible customers will receive an application the discount program.
1-800-688-4673 TDD for Hearing Impaired Customers: 711
www.dom.com/dominion-hope/customer-service/your-bill/energy-assistance-programs.jsp
Mon Power
20% Discount Program
800-686-0022 Potomac
Edison 20% Discount Program
304-558-0684
Low-Income Energy Efficiency
Mon Power
Home Check-Up Program
This program is available to homeowners and renters with landlord approval. The specific improvements that you are eligible to receive will be determined during your home energy evaluation. Customers participating in the program:
- Receive an in-home energy evaluation
- Work with a trained energy educator to create an energy-savings plan
- Participants may receive refrigerator testing and possible replacement and energy-saving showerheads, faucet aerators and light bulbs.
No additional payment is required for these installations/services. There are household income requirements. Call to see if you qualify at 1-800-207-1250. Potomac Edison Low Income Home Check-Up This program consists of a home check-up audit along with installation of energy-saving home improvements such as:
- Compact Fluorescent Light bulbs (CFLs)
- Refrigerator testing and possible replacement
- Energy-saving showerhead
- Faucet aerators
- Energy education materials
Specific improvements you are eligible to receive will be determined during your home energy assessment. No payment is required for these installations/services. Residents of rental properties will require their landlord’s permission to participate. Homeowners and renters with incomes at or below 200 percent of the federal poverty level and who reside in single family homes or multi-family complexes where occupants have an individual electric bill in their name are eligible for the program. If you think you may qualify or know someone who does, please call 1-800-207-1250 for assistance.
Emergency Charitable Assistance
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
The West Virginia Utility Assistance Program, operated by Dollar Energy Fund, assists eligible West Virginia utility customers with their gas, electric and water bills. Eligible customers receive a one-time grant applied directly to their utility bill. Grants are available to customers who may not be eligible for LIHEAP. Contact your local Salvation Army or locate your local intake agency at: www.hardshiptools.org/AgencyFinder.aspx
Find more information at: www.dollarenergy.org/need-help/westvirginia/west-virginia-utility-assistance-program/
Dominion Hope
Heat Fund
Helps low-income customers pay their gas bills. The Salvation Army administers this fund which is made up of donations from employees and customers and then matched dollar for dollar by Dominion Hope. 1-888-667-3000 TDD for Hearing Impaired Customers: 711
