Low-Income Rate Assistance
- Residential Lifeline Discount Program
Customers whose household income is at or below 150% of the federal poverty level, may qualify for an $8 discount off their bill each month. - Lifeline/Medical Life-Support Discount
A discount is available to households that meet the financial eligibility guidelines for the Residential Lifeline Program and where certain medical situations exist. The discount is based on monthly use: 0 - 1,000 kWhs, 35%; 1001 - 2000 kWhs, 30%; over 2000 kWhs, 10%.
520-623-7711
www.tucsonelectric.com/Home/Programs/lifeline.asp
Low-Income Energy Efficiency
- Since 1982 the Tucson Urban League and Pima County have been assisting low-income residents in reducing energy use and lowering their utility bills by implementing year-round weatherization measures - at no cost to eligible customers. TEP conducts energy audits and provides funding for weatherization measures.
Pima County: contact Jesus O. Duran, 740-4076
Tucson Urban League: contact Adeline McKenna, 791-9522
www.tucsonelectric.com/Home/Programs/weatherization.asp
Emergency Charitable Assistance
- Help with Emergency Energy Relief Operation (H.E.E.R.O.)
H.E.E.R.O. provides one-time payments on energy bills for low-income customers. Customer donations fund the program, which is administered by the Salvation Army.
www.tucsonelectric.com/Customersvc/PaymentOptions/heero.asp
520-623-7711 - Low-Income Fund for Emergencies (LIFE) Fund
In 1996, Tucson Electric Power Company set aside $4.5 million in shareholder funds for the Low-Income Fund for Emergencies (LIFE) Fund. The interest generated from the fund – about $250,000 per year – has been used to offset cuts in LIHEAP. The fund is administered by the Salvation Army.
520-623-7711 - Home Energy Assistance Fund
Provides funds for low-income families experiencing extreme financial hardship to help pay overdue utility bills and prevent potential electric or gas shutoffs. Administered by the Arizona Community Action Association (ACAA) through Community Action Program (CAP) offices in every county. May provide eligible individuals annual one-time financial assistance of up to $500 to restore utilities to avoid disconnections. Individuals may only apply once in a 12-month period for funding. Contact your local CAP office www.azcaa.org/azcaa-communityAgencies.html (www.azcaa.org/community-action-agencies/) or call 602-604-0640 for more information.